An award-winning fully managed service which aligns with the NHS vision for Cloud First, with free weekly upgrades for all our customers.
Internationally recognised for our approach to governance, Patients Know Best (PKB) offers the highest standards of data privacy and security for a Patient Portal or Integrated Digital Care Record.
Our interoperable and borderless architecture makes information sharing with a range of healthcare providers across both organisational and geographic boundaries, completely seamless. Furthermore, integrations with leading suppliers give our customers the most advanced capability and our future roadmap helps to bring innovation closer.
By adopting a patient-centric model, we take the pain out of regulation standards to give patients the power to directly involve carers and extended healthcare teams for truly integrated health and social care, wherever they are in the world.
Learn why PKB is the UK’s most deployed PHR. Book a demo today!
Trusted and credible
Best for Governance
Safe and secure sharing
PKB has tried and tested methods for giving patients and healthcare professionals routine access to medical data in real-time. Data security and privacy is core to our approach – each patient record is uniquely encrypted so only those with explicit patient consent can access the record.
PKB is the only system that categorises access into four different disciplines – General Health, Social Care, Mental Health and Sexual Health. Information in these categories is only shared with those involved in your care who have the relevant access. However, our ‘break the glass’ feature gives healthcare professionals instant access to the record when permission cannot be obtained, for example, by paramedics during an emergency. This is legally audited to monitor compliance.
Open Application Programming Interfaces (APIs) give health organisations the greatest level of flexibility and control, both technically and commercially.
Most loved Patient Portal
PKB is the UK’s largest patient portal and the world’s first patient-controlled health records system, used by over 100 healthcare organisations, across 7 countries, in 20 different languages, with over 8 million patient records created. It can be used by patients and clinicians anywhere in the world.