Patients Know Best is an online portal which gives patients instant access to their medical records. Patients can access up-to-date information on treatments, medication, allergies and more from any device.
Flare to Care – KSS AHSN research study on IBD care
Resources21 October 2019Tell me morePatient-Initiated Follow-Up modelsOther news Patients Know Best Empowers Over 500,000 Mental Health Service Users Across England Patients with Major Depressive Disorder are the first to benefit from PKB and Clerkenwell’s New PartnershipPatients Know Best Empowers Over 500,000 Mental Health Service Users Across England Patients with Major Depressive Disorder are the first to benefit from PKB and … Read More
Rolling out a patient portal at scale – by Dave Boerner
Rolling out a patient portal at scale – by Dave Boerner Resources21 October 2019PKB_Rolling out a patient portal at scale_190201Tell me morePatient-Initiated Follow-Up modelsOther news Patients Know Best Empowers Over 500,000 Mental Health Service Users Across England Patients with Major Depressive Disorder are the first to benefit from PKB and Clerkenwell’s New PartnershipPatients Know Best Empowers Over 500,000 Mental Health … Read More
Non-face-to-face delivery of an IBD service with PKB
To tackle long waiting times, open access to the IBD service through telephone and email support was offered to all known IBD patients in 2014. This led to the introduction of a web-based patient management portal called Patients Know Best.
Using a web-based PHR to build closer relationships with patients with Type 1 diabetes
This paper investigates to what extent a web-based personal health record system (Patients Know Best), could add value to diabetes care and promote self-management.
The effectiveness and impact of patient-controlled records: A report on PKB
This paper is based on our case studies. It explores the impact and effectiveness of PKB and highlights that adoption is superior when professionals and patients collaborate around a central record.


