Patients and Carers
Access your health record online for the peace of mind that wherever you go, wherever you might need care, your healthcare professional will have the full picture from the very start.
As the company founded for patients, Patients Know Best (PKB) works on your behalf to share medical information (like the outcome of your last GP appointment or your recent test results), so that everyone looking after you understands the type of care and support you need and want.
With access to your PKB health record, you can expect to be listened to, involved in decisions, get more detailed explanations about your care and be treated as a person with individual needs, not just another number amongst hundreds.
Take control of your health. Register today.
See your record anytime
See all your appointments, medical correspondence, test results, medication lists and care plans, together in one place, wherever you go.
Receive notifications when new information is available, prepare any questions ahead of appointments and manage your health and care in the meantime.
Message your team
Cut down on phone calls or unnecessary visits to the doctor or hospital by securely messaging your healthcare team online.
Quickly share data, messages, photos, videos and documents in minutes.
Access the information and advice created by your healthcare team online.
Find tailored resources designed to meet your individual care needs with links to local support groups, specialist rehabilitation information and tailored care plans.
No longer waste time waiting on the phone – see your appointments and letters online in your PKB account.
Book GP appointments (available for EMIS practice patients) and hospital appointments (via partners such as Swiftqueue, availability dependent on hospital systems) quickly and easily.
Add your data
Add important information about your past medical history or any old clinical documentation so it’s there in one place, when you need it.
Upload any old reports, care plans or test results and store them securely online, rather than carry around any old bits of paper or files.
Connect wearable devices
Connect data from over 100 wearable devices such as Fitbits or glucometers.
Track your health
Keep a journal, monitor your symptoms and add measurements.
Share your record
Instantly share all, or parts of your record with anyone who needs it.
Did you know we can’t see or access your data?
To protect the privacy and security of your data, we encrypt all patient data. Only your healthcare team and the people you choose (using the 'Sharing' feature) can see the encrypted information. This means no-one else can see your information, including Patients Know Best.
Your account also allows you to see a log of all data accessed by any healthcare professional. Read the Common Questions below to learn more.