Interacting with Patients via Patients Know Best – A student’s experience-Interacting with Patients via Patients Know Best - A student's experience Leicester Medical School has been using Patients Know Best since 2014 to teach their students how to conduct online consultations as well as skills such as shared care planning and remote communication.Since 2020, students have been invited to submit reflective essays about their experience of using online tools to… Read More
Online portal making a big difference to rheumatology patients-29 June 2021 Calls to a helpline run by a Swansea Bay service have fallen dramatically as patients can now find out what they need to know for themselves.The Swansea Bay Patient Portal is a secure online record that allows people to view their blood test results and clinical documents, as well as being able to tap into a library… Read More
Improving clinical pathways for Dermatology patients-It’s making life a lot easier using the messaging functionality in PKB rather than phone calls as it speeds everything up. It has definitely reduced the number of phone calls that we receive and we can respond to an email quicker than a phone call message Read More
The ‘future is bright’ for patients of the Kidney Dietetics Service-26 April 2021 The Kidney Dietetics Service at Hull University Teaching Hospitals NHS Trust supports acute renal patients at Hull Royal Infirmary but the service also manages a more extensive cohort of outpatients through its renal satellite clinic. This clinic covers a wide geographical area - from Bridlington, Scunthorpe and Grimsby, with patients even spread out as far as Doncaster,… Read More
Monitoring the safety of ketamine in treatment-resistant depression-Case Study 12 November 2020 by Gurpreet Sarai Ketamine is newly recognised as a rapidly acting antidepressant which works in a different way to conventional antidepressants. The Ketamine Clinic at Oxford Health NHS Foundation Trust provides treatment for people with depression who have not responded to other treatments. Here, Ketamine is used either intravenously, intramuscularly or orally. Although ketamine is… Read More
Putting online consultation at the heart of the teaching curriculum-University of Leicester’s Medical School is putting online consultation at the heart of its teaching curriculum for first-year medical students – a first for any university in the UK. Since 2014, the University’s Department of Medical Education has been teaching all its first-year students how to hold online consultations using Patients Know Best, the world’s first fully patient-controlled online medical… Read More
Improving quality of life and reducing unplanned admissions-Emergency care saves lives but preventing the need for emergency care saves even more lives. This is why PKB is teaming up with ‘The Symphony Complex Care Hub’ at South Somerset NHS Trust to help support patients to better manage their long term conditions and lower the level of unplanned admissions taking place in the area. Dr Jo Cummings, clinical… Read More
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