“Our students will be working in new ways when they graduate so we wanted to provide them with experience of digital healthcare.”
Bob MorrisSenior Lecturer in Clinical Pharmacy
Liverpool John Moores University
Embarking onto my future as a Doctor
“I feel more passionate to ensure my patients feel valued.... I don’t want ‘patient centred care’ to be an empty phrase to my patients as I want them to be involved in their care and feel listened to...”
As part of our social mission and company ethos, we offer the Patients Know Best platform free of charge to any institutions teaching medical, pharmaceutical or allied healthcare professional students, to support the remote consultation and patient management practices of our future healthcare professionals.
Educational institutions can decide who and how their volunteer patients will use the personal health record platform with their students for educational purposes, in any of the 3 ways below:
Simulated learning: fictitious records and fictitious users on our sandbox test environment.
Hybrid learning: fictitious records and real patients on our sandbox test environment.
Live learning: real records with real patients using our live production environment.
“As I embark onto my future as a Doctor, it is looking more and more likely that my practice will have a higher proportion of online consultations, similar to that shown to us with PKB. As a result, it’s fundamental that I must continue to treat each patient I encounter with the same active attention and empathy as I would have done if done in person. Following our conversations, I feel more passionate to ensure my patients feel valued.... I don’t want ‘patient centred care’ to be an empty phrase to my patients as I want them to be involved in their care and feel listened to. Moreover, as Covid has proven, technology will be at the forefront of healthcare consultations in the near future. Thus, this opportunity to use e-consultations has allowed me to hone skills that will be vital in future interactions with patients. What terrified me at the beginning was that I didn’t know what to expect from speaking to the two patients. I didn’t think I’d have anything useful to say or that I would say the wrong things. However, they were both so kind and made all of us feel safe. I genuinely think that they enjoyed our conversations and we very much did as well. I gained a lot of confidence in myself and I started working towards improving it in other ways, but I do believe that PKB was the first step towards bettering my communication skills.”
Leicester Medical School Patient Volunteer's Reflections
“The students I worked with this year were amazing. They were good to talk to and helped me when I was having a bad day. They recommended I speak to my doctor about some of the symptoms I was experiencing. I was referred to hospital and am now the proud owner of a Pacemaker which has turned my life around and feel so much better than I have for years. Because I asked each one to send a photograph of themselves it built up a kind of friendship with them. They have been a pleasure to do PKB with them. Also they did their research when I told them I had eosinophilic asthma; it was obvious that they had done their research and looked into this condition. I would like to say that I have really enjoyed the experience and the two groups of medical students – the groups have been lovely to talk to as well. Their questions have certainly given me something to think about during the last academic year and lockdown after Christmas.”
Financial support is provided as an Educational Grant by Pfizer Limited to enable Patients Know Best to employ a full time equivalent project manager for a 2-year post to support the deployment of the Patient Knows Best (PKB) MedEd Programme Initiative for academic institutions.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
These Google Analytics cookies are used by Patients Know Best to track a visitors journey, through the corporate website. In addition, Google Analytics cookies store information about how the user uses a website and any other Google advertisement before visiting the website. Google uses these to present users with ads on other platforms that are relevant to them, according to the user profile.
Patients Know Best DO NOT display advertising to visitors to our websites.