Renal Care

In 2020 the The UK Kidney Association (UKKA), formerly the Renal Association, signed an important deal with Patients Know Best to re-platform their national patient-facing system PatientView to the PKB personal health records platform.

The agreement will improve the existing security and functionality of the current PatientView system, which was one of the first patient portals in the UK. Find out more about the platform, how to sign up, and how renal teams are already benefiting from the additional features below.

Sign up to your new patient portal, powered by PKB

If you currently use PatientView, eventually your record will stop being updated with data. If you do not already have a PKB account, to continue to receive your data, and access many more tools to help you manage your health, please sign up to PKB and access your record here, by clicking on sign up with NHS login. 

If you already have a PKB account, please connect yourself to the UKKA team via this link, and click share. 

Please find a support guide here, and follow this from step 2. If you need any support during the sign up process, you can email for additional guidance.

The explainer document below provides more details on how to use PKB, including extra features that will be made available to you.

Further support for PatientView users

A detailed guide for current PatientView users to demonstrate how to use their Patients Know Best record and where to find corresponding features that are currently used in PatientView via our manual here.  

Facilitate self management

Case studies

One of the first Renal teams to benefit from the move to Patients Know Best is the Kidney Dietetics team at Hull University Teaching Hospitals NHS Trust. The team are using the library of resources, secure messaging, care plans and questionnaires to improve the remote management of their patient cohort. 

“The transformation for our service has been brilliant! We no longer have to rely on email to send patients their information and we can benefit from all the functions that PKB offers.”  – Katherine Durrans, Clinical Lead Renal Dietitian

Read more about their usage and see their resources here.

An explainer for renal teams

If you are a renal team who has previously used PatientView and want to know more about what this means for your team, you can find more information via our deploy site here. 

The UKKA move to PKB

PatientView supports about 74,500 patients who receive care and treatment for renal disease in the UK by sharing a view of their clinical data using a patient portal. The move to PKB will build on this work by replacing the current portal to add advanced features including, care planning, team-based messaging and an ecosystem of integrated devices. Read more about the UKKAs decision to re-platform to PKB here.

“Partnering with a leading provider of digital personal health records is a significant step for the Renal Association and showcases our determination to provide quality platforms for patients to streamline their care.” – Chief Executive of the Renal Association, Ron Cullen

Dont forget to sign up!

Don’t forget, if you currently use Patient View, in the future your record will stop being updated with data. To continue to receive your data (and access many more tools!) please sign up to PKB and access your record here, by clicking on sign up with NHS login. 

Want to learn more about Renal Care with Patients Know Best?