Videos

How to use Patients Know Best

This video explains how healthcare professionals can register to use Patients Know Best. 

Find out how to search for a patient and add a patient to your team.

Learn how to invite a patient to access their Patients Know Best record.

This video explains how to add a care plan to a patient’s record, to assist patients to monitor their health condition and any symptoms - and to provide advice and instructions.

Find out how to send a secure encrypted message to your patients.

This video explain how healthcare professionals can start a remote video consultation with patients using Skype.

Learn how healthcare professionals can add a carer to the patient record. This is useful for when a patient needs help managing their care. It is normally used by family members or carers to help support patients to access their information and manage their health.

This video explains how healthcare professionals can start a video consultation using their preferred video conferencing software. Skype is integrated with PKB, so if using Skype, please see our other video tutorial for instructions. This video focuses on using any non-Skype video conferencing software.

Find out how a patient can access an appointment in their Patients Know Best record which contains a link to NHS Attend Anywhere software.

 

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A short video highlighting the benefits of Patients Know Best for Patients and Carers

A short video to support patients to register for their Patients Know Best account