Videos

How to use Patients Know Best

In this video, we will explain how healthcare professionals can register to use Patients Know Best, or ‘PKB’. This system allows you to access a complete health record about your patients including their medical history, test results, care plans and discharge summaries, from all health and care providers integrated with PKB.

In this video, we will explain how to search for a patient and add a patient to your team using Patients Know Best, or ‘PKB’. This system allows you to access a complete health record about your patients including their medical history, test results, care plans and discharge summaries, from all health and care providers integrated with PKB.

In this video, we will explain how to invite a patient to access their Patients Know Best (PKB) record.

In this video, we will explain how to add a care plan to a patient’s record, to assist your patient to monitor their health condition and symptoms - and to provide advice and instruction.

In this video, we will explain how to send a secure encrypted message to your patient using Patients Know Best.

In this video, we will explain how healthcare professionals can start a remote video consultation with their patient using Skype through Patients Know Best or (PKB), as PKB is integrated with Skype.

In this video, we will explain how healthcare professionals can add a carer to the Patients Know Best or ‘PKB’ patient record.

This functionality is useful for when a patient needs help managing their own care. It is normally used by family members or carers to help support the patient to access their information and manage their record.

In this video, we will explain how healthcare professionals can start a video consultation with their patient using their preferred video conferencing and Patients Know Best, or (PKB).

Skype is integrated with PKB, so if you will be using Skype, please see our other video tutorial for instructions on how to do this.

This video focuses on using any non-Skype video conferencing software.

In this video, we will explain how a patient can access an appointment in their Patients Know Best (PKB) record which contains a link to NHS Attend Anywhere software.

 

Patients Know Best in the media

Pioneering aftercare for trauma patients

BBC coverage of PKB launch in Wales

Jenny Lynch-Wilson, Interstitial Lung Disease Nurse at Hywel Dda Health Board shares her PKB experience

The Nottinghamshire Digital Revolution - Presented by Connected Nottinghamshire at Digital Health Rewired, 4th March 2020

A short video highlighting the benefits of Patients Know Best for Patients and Carers

A short video to support patients to register your PKB account