Patients at UHNM are being invited to access a new online portal, providing them with their Personal Health Record designed to make it easier for them to view information relating to their care and interact with their healthcare professionals.

The writing could soon be on the wall for thousands of appointment letters Swansea Bay mails out to patients every year. Sometimes these letters get lost in the post or arrive too late, which means appointments can be missed. They also come at a cost – both in financial and environmental terms.

Students at Newcastle University School of Medical Education in both Newcastle Upon Tyne and Malaysia have gone live using the PKB platform to remotely practise consultation skills and to gain confidence in collaborating with patients on their care.

Young Epilepsy and Patients Know Best (PKB) have partnered to deliver a national digital solution for children and young people with epilepsy (CYPE) and their families to manage their health and wellbeing, hoping to go live in December 2021.

Patients Know Best (PKB) have been awarded a place on the new Health System Support Framework (HSSF) service Line 1: Self-Supported-Management Measures.