Add your GP data to your PKB record
If your NHS GP is in England, you can copy your GP data into your PKB record. This adds to what other Healthcare Providers already store in your PKB record, including hospitals and mental health services.
The more complete your PKB record, the more you can share with anyone helping with your health, such as your family members, carers, or other healthcare professionals.
What information does your GP provide?
PKB can store the data you already see from your GP in the NHS App.
Here is what you can expect to see initially:
Demographics: Personal details
Diagnoses: Medical conditions and history
Medications: Current and past prescribed medications
Appointments: A record of past and upcoming GP appointments
How to get your GP data
Next time you log into PKB using NHS login, PKB will ask if you want a copy of your GP record. If you choose to get your GP data, PKB will take care of the rest of you.
- Log into PKB using your NHS login
- NHS login might text a code to complete logging in. If so, enter SMS One Time Password
- If this is the first time that you are linking NHS login to your PKB record, you must agree to share your NHS login information as well
- PKB will give you the option to store your GP data in your PKB record. You can either confirm now or decide later
- That’s it! From then on, PKB will automatically fetch your latest GP data every time you log in.
No effort for GPs
Your GP does not need to do anything. NHS England has certified PKB to use NHS login and show the data your GP already released to you. With your permission, PKB picks up this data for you. Some patients may need to activate online services which can be done by the administrative team at your GP practice.
Safe care, save time
Having your GP data in your PKB record helps other doctors looking after you. For example, an NHS or private hospital outside your area may not know what your GP knows. You can share your GP data with them using your PKB record. This allows safer, faster treatment.
Need help?
Here’s answers to common questions and you can find out more in our manual. You can also get in touch with us directly through our support desk help@patientsknowbest.com.
Why can’t I get my GP data?
GP data is only available to users aged 16 or over who are registered with a GP Practice in England. If you do not meet this eligibility requirement, we will not be able to retrieve a copy of your GP data.
There are also several other reasons why GP data might not be available to you. You can find a detailed list of these reasons in our manual.
Why isn’t all my information in there?
If you see information in the NHS App but not yet in your PKB record, apologies, we are working on getting you more data. If you don’t see information from your GP in the NHS App then they have not yet released it to you. You can ask the administrative team at your GP practice for access to your full clinical record for online services.
Why do I need information in my PKB record as well as the NHS App?
The NHS App lets you see your NHS information. PKB is integrated into the NHS App and shows you information from many NHS organisations such as hospital test results.
PKB lets you share your NHS information with whoever you want. It is your personal health record, you can add anything to it, and it's yours for life. This might include information from independent providers, like your pharmacy, your devices or information you input yourself.
How do I get my NHS Login?
If you don’t have it yet, getting an NHS login is easy and free!
How can PKB copy my GP information for me?
GP practices in England use software systems to store your data. PKB is integrated with the two main suppliers in England. NHS England authorised and certified this work. You decide whether to use this integration to receive a copy of your GP data to store in your PKB record. PKB will continue to retrieve the latest data from your GP practice each time you login to PKB. And you decide who to share your PKB record with.
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Last updated: January 2026