Your health in your hands
We've made it our mission to connect people with their health and care information.
Access, share & communicate with a complete real-time record - anytime, anywhere.
Take control. Stay informed. Manage your health.
Health record
Care plans
Messages
Appointments
Available on web, mobile and in the NHS App!
Your health in your hands
We've made it our mission to connect people with their health and care information.
Access, share & communicate with a complete, real-time record - anytime, anywhere.
Take control. Stay informed. Manage your health.
Trusted by the NHS since 2008
Features and Benefits
Everyone benefits when Patients Know Best
Patients
Professionals
Commissioners & Payers
Information Officers
Real-time patient information & care
- A complete, real-time record
- Current and past data
- Monitor and consult online
- Create and share care plans
- Reduce demand, create capacity
- Integrated data from an ecosystem
25% of patients register within 30 days
50% of letters read within 3 hours
25% of patients register within 30 days
50% of letters read within 3 hours
News Centre
The latest news, views and stories
Patients Know Best & Somerset Cancer Register Partnership
The Somerset Cancer Register offers NHS teams and their cancer patients the Patients Know Best patient portal to support remote…
Patients Know Best & Netcall Partnership
Leading health-tech providers, Patients Know Best and Netcall, have partnered to offer patients in the UK a more seamless end-to-end…
Connected Nottinghamshire's PKB-NHS App programme shortlisted for HSJ Awards 2020
Connected Nottinghamshire’s Public-Facing Digital Health and Care Services programme shortlisted for the HSJ Awards 2020.
A blueprint for a connected health and care system
In 2019, the Nottingham and Nottinghamshire Integrated Care System (ICS) partnered with Patients Know Best and NHS Digital to co-design…
“I’m better informed ahead of my appointments.”
Debbie, Patient,
Princess of Wales Hospital
“We can avoid A&E visits - that’s good news for the patient - and our hospital.”
Dr Azhar Ansari, Consultant Gastroenterologist,
Surrey and Sussex Healthcare NHS Trust
Partners
Partnerships and integrations
25% of patients register within 30 days of receiving a letter
50% of letters read within 3 hours
“A consent layer allows patients to express their preference on being contacted, take part in research and share with friends and family that actually care for them.”
Andy Kinnear North Bristol NHS Trust
“It was important for us to choose a patient portal that allows patients to share data with any provider and with open read-write APIs to integrate with their systems.”
Kevin Jarrold, CIO, Imperial College Healthcare NHS Trust and Chelsea & Westminster NHS Foundation Trust
Accreditations
Certified, trusted, approved
Up to 98% of patients said PKB enhanced the relationship with their clinical team.
Sandwell and West Birmingham
Recurring hospital visits down 67%
Inflammatory bowel disease team at East Surrey Hospital
