A single place for your health information

Add, access and share your health information with healthcare
professionals, family and carers - anytime, anywhere.
Register

It is free and always will be. It is paid for by organisations

such as your hospital, health board or local practice.

Health Record

Care Plans

Messages

Appointments
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Health Record
Care Plans

Messages

Appointments

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Health Record

Care Plans

Messages

Appointments
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Health Record
Care Plans

Messages

Appointments
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Available on webmobile and in the NHS App!

Trusted by the NHS since 2008

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Dartford and Gravesham NHS Trust
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Imperial College Healthcare NHS Trust
East Sussex Healthcare NHS Trust
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1 million+ test results accessed every week

3,000+ new users every day

Features and Benefits

Everyone benefits when Patients Know Best

Patients


Professionals

Commissioners & Payers

Information Officers

Joined-up care - anywhere, anytime

  • See health information
  • Exchange messages with professionals
  • Access care plans and other resources
  • Add your own information
  • Connect wearable devices
  • Track and monitor symptoms
  • Share with carers and other professionals
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Patients

Professionals


Commissioners & Payers

Information Officers

Real-time patient information & care

  • A complete, real-time record
  • Current and past data
  • Monitor and consult online
  • Create and share care plans
  • Reduce demand, create capacity
  • Integrated data from an ecosystem
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Patients

Professionals

Commissioners & Payers


Information Officers

All in one digital transformation

  • Population centric PHR
  • One integrated record
  • Cash releasing savings
  • Increased capacity
  • Admission prevention
  • Empowering self-care
  • Improving end of life care
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Patients

Professionals

Commissioners & Payers

Information Officers


Highest standards of security & privacy

  • Integrated with NHS Digital
  • Endorsed by NHS England (ITP)
  • Risk-sharing roll-out
  • Best for Governance
  • Safe and secure
  • Granular privacy
  • Open APIs
  • Business intelligence data
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25% of patients register within 30 days
50% of letters read within 3 hours

Partners

Partnerships and integrations

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Up to 98% of patients said PKB enhanced the relationship with their clinical team.
Sandwell and West Birmingham

Recurring hospital visits down 67%
Inflammatory bowel disease team at East Surrey Hospital

About

Patients Know Best


£1.02 saved in postage for every patient

75% of letters read by patients within 48 hours

Accreditations

Certified, trusted, approved
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“A consent layer allows patients to express their preference on being contacted, take part in research and share with friends and family that actually care for them.”
Andy Kinnear North Bristol NHS Trust

“It was important for us to choose a patient portal that allows patients to share data with any provider and with open read-write APIs to integrate with their systems.”
Kevin Jarrold, CIO, Imperial College Healthcare NHS Trust and Chelsea & Westminster NHS Foundation Trust

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