A single place for your health information
professionals, family and carers - anytime, anywhere.
It is free and always will be. It is paid for by organisations
such as your hospital, health board or local practice.
Health Record
Care Plans
Messages
Messages
Appointments
Care Plans
Messages
Messages
Trusted by the NHS since 2008
2.5 million+ test results received every week
4,000+ new users every day
Features and Benefits
Patients
Professionals
Commissioners & Payers
Information Officers
Joined-up care - anywhere, anytime
- See health information
- Exchange messages with professionals
- Access care plans and other resources
- Add your own information
- Connect wearable devices
- Track and monitor symptoms
- Share with carers and other professionals
Patients
Professionals
Commissioners & Payers
Information Officers
Real-time patient information & care
- A complete, real-time record
- Current and past data
- Monitor and consult online
- Create and share care plans
- Reduce demand, create capacity
- Integrated data from an ecosystem
Patients
Professionals
Commissioners & Payers
Information Officers
All in one digital transformation
- Population centric PHR
- One integrated record
- Cash releasing savings
- Increased capacity
- Admission prevention
- Empowering self-care
- Improving end of life care
Patients
Professionals
Commissioners & Payers
Information Officers
Highest standards of security & privacy
- Integrated with NHS Digital
- Endorsed by NHS England (ITP)
- Risk-sharing roll-out
- Best for Governance
- Safe and secure
- Granular privacy
- Open APIs
- Business intelligence data
2,000,000 + registered users
News Centre
University Hospitals of North Midlands NHS Trust goes live with Patients Know Best portal to support their service users
Meeting the challenges of face-to-face placements for healthcare students
Hybrid Mail could spell the end for old fashioned hospital appointment letters
North East London to deploy PKB as Personal Health Record
Partners
Partnerships and integrations
Accreditations
“A consent layer allows patients to express their preference on being contacted, take part in research and share with friends and family that actually care for them.”
Andy Kinnear North Bristol NHS Trust
“It was important for us to choose a patient portal that allows patients to share data with any provider and with open read-write APIs to integrate with their systems.”
Kevin Jarrold, CIO, Imperial College Healthcare NHS Trust and Chelsea & Westminster NHS Foundation Trust
