Your health in your hands
We've made it our mission to connect people with their health and care information.
Access, share & communicate with a complete, real-time record - anytime, anywhere.
Take control. Stay informed. Manage your health.
Trusted by the NHS since 2008
Features and Benefits
Everyone benefits when Patients Know Best
Patients
Professionals
Commissioners & Payers
Information Officers
Real-time patient information & care
- A complete, real-time record
- Current and past data
- Monitor and consult online
- Create and share care plans
- Reduce demand, create capacity
- Integrated data from an ecosystem
25% of patients register within 30 days
50% of letters read within 3 hours
25% of patients register within 30 days
50% of letters read within 3 hours
News Centre
The latest news, views and stories
The Renal Association signs up for Patients Know Best
The Renal Association is to re-platform its PatientView system onto the Patients Know Best (PKB) personal health records platform.
Transforming the face of traditional dermatology services
The Dermatology Service at Singleton Hospital is using the PKB personal health records platform (or patient portal) to make it…
Improving access to sexual health services
The Sexual Health in Plymouth (SHiP) team has remotely and securely treated over 900 new patients between April and August…
The first PHR integration with the NHS App
Patients Know Best (PKB) has launched the ‘All-in-One’ integration with the NHS App, becoming the first Personal Health Record (PHR)…
“I’m better informed ahead of my appointments.”
Debbie, Patient,
Princess of Wales Hospital
“We can avoid A&E visits - that’s good news for the patient - and our hospital.”
Dr Azhar Ansari, Consultant Gastroenterologist,
Surrey and Sussex Healthcare NHS Trust
Partners
Partnerships and integrations
25% of patients register within 30 days of receiving a letter
50% of letters read within 3 hours
“A consent layer allows patients to express their preference on being contacted, take part in research and share with friends and family that actually care for them.”
Andy Kinnear North Bristol NHS Trust
“It was important for us to choose a patient portal that allows patients to share data with any provider and with open read-write APIs to integrate with their systems.”
Kevin Jarrold, CIO, Imperial College Healthcare NHS Trust and Chelsea & Westminster NHS Foundation Trust
Accreditations
Certified, trusted, approved
Up to 98% of patients said PKB enhanced the relationship with their clinical team.
Sandwell and West Birmingham
Recurring hospital visits down 67%
Inflammatory bowel disease team at East Surrey Hospital
