Share test results and manage patients remotely


  • Share data
  • Keep patients out of hospital
  • Save lives
 

The 'all in one' integration with the NHS App

Patients Know Best (PKB) integrates local digital transformations with the national infrastructure of the NHS App and login.


Millions of records shared across organisations everyday


From labs to patients

Patients Know Best (PKB) enables healthcare organisations to share test results with patients online. Results are shared with patients and anyone they choose, direct from the laboratory and into their digital personal health record. This keeps patients out of hospital, provides the much-needed reassurance and proof many people are seeking to help get back to working life, and ultimately, saves lives.

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A national first

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The first personal health record (PHR) to integrate with the NHS App - and the first to use the encrypted NHS login, developed in partnership with NHS Digital.  The result is an ‘all-in-one’ integration offering our customers what no other PHR can - everything a patient (and their health care team) needs to manage their care - with a single gateway to their circle of care, complete with access to a personal health record.

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Automated release

The laboratory generated test results are automated to be released into PKB as a one-time feed. This means no manual set up time is required. Furthermore, retrospective data can also be shared i.e. older test results from the lab system prior to any integration with PKB.

One application with single sign-on

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By harnessing the power of both digital innovation and borderless care, this integration extends the availability of the NHS App’s GP data. Now, registered patients of PKB can sign in to their health record from the NHS App. With one login and the same nationally verified credentials, patients can easily access their PKB record no matter where they are with single sign-on.

Online consultations 

Integrations with online video platforms such as Attend Anywhere and Skype, allow healthcare professionals to securely consult with patients online. This provides the much needed face-to-face interaction to discuss and simultaneously record and share information about care planning, outcomes and importantly, test results. It also means clinicians can access their patients’ information 24/7, wherever they are, without the need to access hospital or GP systems.

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Security, convenience, usability

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Combining best-in-class security with convenience and usability, this integration allows healthcare providers to seamlessly connect patients to the services and information they need, conveniently in one place. Access complete, real-time data from all settings for improved multi-disciplinary care. This  means data from hospital records, social care and mental health services, patient-entered data and device-recorded measurements - all-in-one place!

No borders, no barriers

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Patients Know Best is the only borderless PHR in the world. This integration builds on our principles of information sharing by using the ‘NHS front door’ policy to place patients at the centre and enable data to be received and shared between any health or care provider across the UK. It also works outside the UK – giving patients access to their complete health record in real-time while travelling or in emergency care.

No friction - simple,  diverse, sustainable

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The PKB user interface inside the NHS App appears in the language set on the smartphone. With 20 languages supported, PKB is the most diverse personal health record in the world.

This PKB approach to digital patient care is proven to reduce unnecessary admissions, trips to the doctor, save money and significantly reduce an organisation's carbon footprint. This integration makes it even easier to reform healthcare services, locally and nationally.

Same great features all-in-one App

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This integration will allow PKB users of the NHS App to see all their existing features easily in one place:

  • Events & messages within 'Health records’ 
  • Consultations within 'Check my symptoms’
  • Plans within 'Health records’ 
  • Symptoms within 'Health records’ 
  • Measurements within 'Health records’ 
  • Tests within 'Health records’ 
  • Journal within 'Health records’
  • Library within 'Health records’ 
  • Medicines within 'Prescriptions’ 
  • Appointments within 'Appointments’
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Dynamic care planning

Custom and dynamic care plans enable truly patient-centric, multidisciplinary patient care. As part of the NHS Test Beds programme, Chelsea and Westminster Hospital NHS Foundation Trust, has been using online care planning to support heart-failure patients to safely manage their care outside of the hospital environment. Our care plans give customers the ability to embed information like lab results or videos, to create a live care plan which can be seen by patients and anyone caring for them. Furthermore, PKB has adopted the Professional Record Standards Body (PRSB) digital care and support planning standard to ensure PKB care plans meet the high quality standards our customers expect.

Integrate with the tools you already use

Share data from over 100 devices and get everything you need in one place


A national first

Image

The first personal health record (PHR) to integrate with the NHS App - and the first to use the encrypted NHS login, developed in partnership with NHS Digital.  The result is an ‘all-in-one’ integration offering our customers what no other PHR can - everything a patient (and their health care team) needs to manage their care - with a single gateway to their circle of care, complete with access to a personal health record.

One application with single sign-on

Image

By harnessing the power of both digital innovation and borderless care, this integration extends the availability of the NHS App’s GP data. Now, registered patients of PKB can sign in to their health record from the NHS App. With one login and the same nationally verified credentials, patients can easily access their PKB record no matter where they are with single sign-on.

Security, convenience, usability

Image

Combining best-in-class security with convenience and usability, this integration allows healthcare providers to seamlessly connect patients to the services and information they need, conveniently in one place. Access complete, real-time data from all settings for improved multi-disciplinary care. This  means data from hospital records, social care and mental health services, patient-entered data and device-recorded measurements - all-in-one place!

Rapid roll-out

As a fully distributed, remote company, PKB is well-versed in the practice of remote-working. Since 2008, we have been operating as a software-as-a-service (SaaS) company which means all our systems and processes are digital and fully automated. Our platform can be deployed in as little as 4-6 weeks - that means patient and professional access and sharing of health information, anywhere in the UK in under 6 weeks.

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Over 10 million lives

Patients Know Best is currently contracted to provide personal health records for over 10 million people in the United Kingdom. The digital health record of every patient who is registered with PKB can be accessed (with consent) by any health and care professional, so data is not restricted to individual organisations or institutions. This enables the sharing of test results at scale to support both individuals and industry, while also providing vital information for quarantined households or people who may need to continue to self-isolate.

No borders, no barriers

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Patients Know Best is the only borderless PHR in the world. This integration builds on our principles of information sharing by using the ‘NHS front door’ policy to place patients at the centre and enable data to be received and shared between any health or care provider across the UK. It also works outside the UK – giving patients access to their complete health record in real-time while travelling or in emergency care.

No friction - simple,  diverse, sustainable

Image

The PKB user interface inside the NHS App appears in the language set on the smartphone. With 20 languages supported, PKB is the most diverse personal health record in the world.

This PKB approach to digital patient care is proven to reduce unnecessary admissions, trips to the doctor, save money and significantly reduce an organisation's carbon footprint. This integration makes it even easier to reform healthcare services, locally and nationally.

NHS App integration

PKB is the first personal health record (PHR) to integrate with the NHS App - and the first third-party organisation to integrate Single Sign-On (SSO) with the encrypted NHS Login. This offers customers an ‘all-in-one’ integration with the best-in-class security, convenience and usability, to seamlessly connect patients to the services and information they need. This is the ultimate and most complete real-time health record from all settings including hospitals, social care, mental health services, patient-entered data and device-recorded measurements - all-in-one place!

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Same great features all-in-one App

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This integration will allow PKB users of the NHS App to see all their existing features easily in one place:

  • Events & messages within 'Health records’ 
  • Consultations within 'Check my symptoms’
  • Plans within 'Health records’ 
  • Symptoms within 'Health records’ 
  • Measurements within 'Health records’ 
  • Tests within 'Health records’ 
  • Journal within 'Health records’
  • Library within 'Health records’ 
  • Medicines within 'Prescriptions’ 
  • Appointments within 'Appointments’

Try Patients Know Best
for your team

More features than any other PHR

Full functionality with free weekly upgrades for all customers


View / share full record
Access test results
Manage appointments
Patient-clinician messaging
Patient-entered data
Symptom tracking
Care planning
Project support
Consultations / questionnaires
Push notifications
Video consultations
Remote monitoring
Wearable integration
PDF export
Proxy access
Join research projects
NHS login
NHS App
View / share full record
Access test results
Manage appointments
Patient-clinician messaging
Patient-entered data
Symptom tracking
Care planning
Project support
Consultations / questionnaires
Push notifications
Video consultations
Remote monitoring
Wearable integration
PDF export
Proxy access
Join research projects
NHS login
NHS App