Use Cases

cmyVitaLog: Digital PROM App Empowering Blood Cancer Patients and Enhancing Remote Monitoring - Patients with blood cancers such as Myeloproliferative Neoplasms (MPN) and Chronic Lymphocytic Leukaemia (CLL) often face long-term symptoms like fatigue, night sweats, and emotional distress. These symptoms, while impactful, are not always captured during routine clinical visits. CMyLife, an e-health program governed by the Dutch Association for Haematology, aimed to address this by designing and implementing a Patient-Reported Outcome Measures… Read More
Digital Health Passports Enhance Support for Bradford’s Children in Care: Care Plans - Bradford District Care NHS Foundation Trust’s specialist nursing team supports around 1600 children in care (birth-18 years) and care leavers (18-25 years - optional service). These young people, often with complex health needs stemming from trauma, require statutory health assessments. A Government statutory requirement for those aged 16+ is to have a health passport, designed to equip them with essential… Read More
Maidstone and Tunbridge Wells NHS Trust’s Contact Centre Use Case: Request to cancel and reschedule appointments - Maidstone and Tunbridge Wells (MTW) NHS Trust went live with Patients Know Best (PKB) in October 2023, part of the organisation’s commitment to its “Patient First” core value, registering over 100,000 patients in the first six months alone. Enhancing patient experience and access was central to the deployment of this new digital technology. A primary focus of the MTW Project… Read More
Hull University Teaching Hospitals Multiple Sclerosis Use Case: Questionnaires - Implementing a digital solution to manage repeat prescription requests results in 75% time saving Read More
University Hospitals of North Midlands Inflammatory Bowel Disease Use Case: Messaging - The IBD team was using a plethora of channels to engage and share information with their patients, including SMS, email and telephone with no formal process in place With a growing cohort of patients, this became a disjointed and inefficient way to securely communicate personal health information to patients. Admin staff and clinicians dedicated significant time to handling approximately 700… Read More