Nottinghamshire Healthcare NHS Foundation Trust: Digital Rollout of Dialog PROMs

A woman sitting on a sofa in a bright room, holding a warm mug and looking thoughtfully ahead, featuring the Nottinghamshire Healthcare NHS Foundation Trust logo in the corner.

Nottinghamshire Healthcare NHS Foundation Trust (NHC) was required by NHS England as an element of a Section 48 to implement a digital solution for Patient-Reported Outcome Measures (PROMs). PROMS are a national requirement and the gap highlighted in a CQC inspection. Historically, the Trust’s compliance with the purely paper-based Dialog+ PROMs was extremely low, averaging only around 1% – 2%.

Feedback Medical and Patients Know Best integrate to deliver seamless, patient centred digital pathways

Feedback Medical and Patients Know Best (PKB) today announce a new partnership that brings together Bleepa, Feedback Medical’s award-winning elective care platform, with PKB, the UK’s leading personal health record and patient engagement solution. The collaboration enables a fully connected digital pathway – linking clinicians, diagnostic teams and patients – to deliver faster, safer and more personalised care.

UK-wide PKB adoption across acute kidney centres

For two decades, kidney patients have been pioneers in self-care. They and their doctors deployed home dialysis. They raced ahead of other specialities in digital health, releasing test results real-time to patients through the bespoke app PatientView. As the digital landscape evolved and data security mandates tightened, the UK Kidney Association (UKKA) needed a modern system. Rebuilding the platform was cost-prohibitive.

Patients Know Best Surpasses 6 Million Registered Patients as GP Data Integration Drives Engagement

Patients Know Best (PKB), the world’s largest personal health record platform, today announced it has surpassed 6 million registered patients as it closes out the year, representing a 30% increase since the start of 2025.
Equally significant, since launching GP data integration six months ago, over 2.5 million patients have chosen to also add their GP data alongside their hospital information, delivering a single patient record at scale. This enriched record is driving stronger engagement, with these patients’ monthly logins increasing from 35% to 45%. The uplift reflects the significant value people see when they can access, understand, and manage a fuller view of their health.

Patients Know Best live in Germany with Integrierte Versorgung integrated care platform to transform Mental Health Care

A new psychiatric care network in Essen is reshaping how mental health services are delivered using the digital platform Patients Know Best (PKB). The partnership is setting the standard for digital collaboration in Germany and demonstrates how PKB can improve care coordination for all medical disciplines. Currently, the network Essen and surroundings with psychiatry, resident psychiatrists, psychotherapists, sociotherapists and outpatient psychiatric care is live on the platform, with more joining soon.

Patients Know Best Single Patient Record Launches England-wide GP Record Integration

At HLTH Europe 2025, Patients Know Best (PKB) announced the full national launch of GP data integration with its single patient record platform. This is a landmark development enabling every adult patient in England to store in their PKB personal health record a copy of the data their GP has released. Following a successful soft release in May, over 900,000 patients have already chosen to store their GP record in PKB, underscoring significant public demand for having their health information in a single, unified record.

Patients Know Best Wins Single Patient Record Contract for Lagos

Following the partnership between Interswitch Group and the Government of Lagos state in Nigeria, to introduce the Lagos Smart Health Information Platform (LagosSHIP), Interswitch has selected Patients Know Best (PKB) as a key partner to provide a Single Patient Record (SPR) system for the government of the state.
This pivotal contract will enable the government to host health records for over 20 million citizens in the state, marking a significant step forward for the healthcare infrastructure of one of the nation’s most populated states.