Case Studies
Rheumatology Team seeing cost benefits using PKB to streamline processes - Hull University Teaching Hospitals NHS Trust’s Rheumatology Healthcare Team are seeing early benefits of using PKB to communicate more quickly and efficiently with their patients. In particular this is helping to streamline their process for administering healthcare prescriptions. From initial savings of 1 hour a week of admin time printing and folding letters, to a possible 2 full weeks of… Read More
Using digital questionnaires for transformative healthcare - The Bariatrics Team at University Hospitals of Derby and Burton NHS Foundation Trust (UHDB) identified that the method they had for collecting clinical information prior to appointments was operationally inefficient and had a negative impact on the patient experience. The team were keen to look at ways to improve this for their patients and the running of the service. Read More
1,300 newly graduated healthcare professionals in Manchester trained on PKB - PKB is supporting medical students in Manchester. Over the last 18 months 1,300 students at The University of Manchester’s Faculty of Biology, Medicine and Health have benefitted. Ensuring they graduate with the knowledge and understanding of what Personal Health Records are and how they benefit both patients and professionals. Making them digital transformation leaders of healthcare for the future. Read More
Meeting the challenges of face-to-face placements for healthcare students - In June of this year, we welcomed the University of Winchester’s Faculty of Health and Wellbeing as a new partner for our Education Programme. The faculty considered digital health as a core part of their teaching curriculum for healthcare students, therefore, the decision to incorporate the use of Patients Know Best (PKB) in their projects and courses had been a… Read More
Midwifery students getting real life experience of using a Personal Health Record - Financial support is provided as an Educational Grant by Pfizer Limited. A forward thinking Midwifery Department at City, University of London has been using Patients Know Best (PKB) since 2017 to support their first year midwifery students undertaking the Midwifery BSc (Hons) Undergraduate degree. They wanted to use PKB as the Personal Health Record (PHR) during one of their modules… Read More
Integrated Patient-Controlled Medical Record – Luton CCG - In 2020, Luton CCG began to pilot a patient-controlled medical record for children in Luton living with epilepsy: ‘Patients Know Best’ (PKB). This record empowers parents in their role as care coordinators for their children, and enables self-management and self-care by sharing educational materials such as care plans and verified links. It ensures the parent is equipped with all the… Read More
Bringing care and support to ILD patients - It is vital that all patients who need advice or care from a healthcare professional have access to it, but it can be a challenge to provide access to patients who live in rural areas, patients who find it difficult to travel or those who are too unwell (or are shielding) and cannot attend. Read on to learn about a… Read More
Improving care pathways for Immunotherapy patients in Hull - Using Immunotherapy as a treatment is relatively new to Hull University Teaching Hospitals NHS Trust. Immunotherapy is a treatment that uses certain parts of a person’s immune system to fight diseases such as cancer. The service is run by two Clinical Nurse Specialists; Helen Carolan and Lynsey Wood and co-ordinator Jenna Holdsworth. We have around 200 patients on the treatment… Read More
Interacting with Patients via Patients Know Best – A student’s experience - Leicester Medical School has been using Patients Know Best since 2014 to teach their students how to conduct online consultations as well as skills such as shared care planning and remote communication. Read More
Online portal making a big difference to rheumatology patients - Calls to a helpline run by a Swansea Bay service have fallen dramatically as patients can now find out what they need to know for themselves. Read More
Improving clinical pathways for Dermatology patients - When University Hospitals of Derby and Burton NHS Foundation Trust purchased Patients Know Best (PKB), a digital personal health record, they had a clear goal of bringing change and measured benefits to their current clinical pathways for their patients, staff and the Trust as a whole. Read More
The ‘future is bright’ for patients of the Kidney Dietetics Service - The Kidney Dietetics Service at Hull University Teaching Hospitals NHS Trust supports acute renal patients at Hull Royal Infirmary but the service also manages a more extensive cohort of outpatients through its renal satellite clinic. This clinic covers a wide geographical area – from Bridlington, Scunthorpe and Grimsby, with patients even spread out as far as Doncaster, Lincoln, Scarborough and… Read More