Case Studies
Transforming the face of traditional dermatology services - Patients Know Best (PKB) has been working with Swansea Bay University Health Board since 2015 to connect patients with their health and care information and provide the tools that enable them to self-assess and manage their conditions. Read More
Improving access to sexual health services - The COVID-19 restrictions established in March meant that patients were no longer able to use walk-in clinics to seek treatment or advice for sexual health issues in Plymouth. Read More
Pharmacy students experience digital patient care - Undergraduate Pharmacy students at Liverpool John Moores University (LJMU), have been given the opportunity to experience the future digital patient care, using Patients Know Best (PKB) – the world’s first fully patient-controlled online personal health record. Read More
Monitoring the safety of ketamine in treatment-resistant depression - Ketamine is newly recognised as a rapidly acting antidepressant which works in a different way to conventional antidepressants. Read More
Putting online consultation at the heart of the teaching curriculum - University of Leicester’s Medical School is putting online consultation at the heart of its teaching curriculum for first-year medical students – a first for any university in the UK. Read More
Visceral Myopathy, a Patient Story from St Marks Hospital - St Mark’s Hospital patient Jason Murtagh has a condition called Visceral Myopathy, a highly rare chronic disease which means that his gut fails to properly absorb nutrients – indeed the condition is so rare that few gastroenterologists will encounter a case in their careers. Read More
Care Information Exchange – The largest shared patient portal program in the UK - The Care Information Exchange is the first population-level roll out and the largest shared record patient-portal program across the UK, hosting the health records of over 2.3 million people in North West London. The patients are from all across the UK including every country, island and health board. Read MoreAlkaptonuria Society – self managing a rare genetic disease - Simon Laxon is one of only around 80 people in the UK known to have Alkaptonuria or AKU – a highly rare inherited genetic disease which often leads to a range of other interrelated and often debilitating conditions such as osteoarthritis, heart problems and kidney infections. Read More
Generating savings for investment in patient care - It’s a common picture; hospitals sending out thousands of appointment letters every day via post and out of those some go missing and needless to say, it all comes at a huge cost. Read More
Better communication leads to better care for HIV patients - Derriford Hospital in Plymouth became one of the first NHS hospital trusts in the UK to use Patients Know Best (PKB) to manage the care of its entire cohort of HIV patients – through a pilot study supported by Janssen, a pharmaceutical company of Johnson & Johnson. Sexual Health and HIV Consultant, Dr Zoe Warwick, lead the initial rollout in… Read More