A single place for your health information
professionals, family and carers - anytime, anywhere.
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It is free and always will be. It is paid for by organisations
such as your hospital, health board or local practice.
Health Record
Care Plans
Messages
Messages
Appointments
Care Plans
Messages
Messages
Trusted by the NHS since 2008
Everyone benefits with Patients Know Best
Patients
Professionals
Commissioners & Payers
Information Officers
Joined-up care - anywhere, anytime
- See health information
- Exchange messages with professionals
- Access care plans and other resources
- Add your own information
- Connect wearable devices
- Track and monitor symptoms
- Share with carers and other professionals
Patients
Professionals
Commissioners & Payers
Information Officers
Real-time patient information & care
- A complete, real-time record
- Current and past data
- Monitor and consult online
- Create and share care plans
- Reduce demand, create capacity
- Integrated data from an ecosystem
Patients
Professionals
Commissioners & Payers
Information Officers
All in one digital transformation
- Population centric PHR
- One integrated record
- Cash releasing savings
- Increased capacity
- Admission prevention
- Empowering self-care
- Improving end of life care
Patients
Professionals
Commissioners & Payers
Information Officers
Highest standards of security & privacy
- Integrated with NHS Digital
- Endorsed by NHS England (ITP)
- Risk-sharing roll-out
- Best for Governance
- Safe and secure
- Granular privacy
- Open APIs
- Business intelligence data
5,900,000+ registered users
News Centre
Patients Know Best Launches in Saudi Arabia with a Collaboration with Al Maarefa University
Patients Know Best Wins Single Patient Record Contract for Lagos
Patients Know Best Reaches 5 Million Registered Patients, Signalling Growing Momentum for Personal Health Record Access
Patients Know Best shortlisted for the 2024 HSJ Partnership Awards with the Heart Failure team at Chelsea & Westminster hospital
Partners
Partnerships and integrations
Accreditations
“PKB has transformed our mental health services, the solution has enabled services to achieve the ambitions of the community mental health transformation programme by giving service users access to their mental health records and completion of PROMS.”
Upkar Jheeta, Senior Mental Health Transformation Lead, Midlands Partnership NHS Foundation Trust
“There's a huge move towards remote monitoring now in terms of keeping patients at home, reducing the demand in terms of escalation into acute care. It's a good tool and people are starting to realise that they can use this tool in many ways, not just to support patients, but to actually support the services.”
Sanjay Guatama, CCIO and Clinical Informatics Lead for London, Imperial College Healthcare NHS Trust