Patients Know Best is delighted to announce that our partnership with the Heart Failure team at Chelsea & Westminster Hospital NHS Foundation Trust (C&W) has been shortlisted for HealthTech Partnership of the Year at the HSJ Partnership Awards, recognising outstanding dedication to improving healthcare and effective collaboration with the NHS. 

Following the thorough judging process, Patients Know Best (PKB) was shortlisted, ahead of the official awards ceremony to be held next year (21 March), for enabling the C&W Heart Failure team to deliver a digital first approach to supporting patients living with heart failure.  

PKB’s platform (known as Care Information Exchange in the region) has been used by the C&W Heart Failure team since 2019.  Using PKB’s interactive care plans and secure messaging, the team has been shortlisted for piloting two innovative projects to support underserved heart failure patients and timely implementation of the latest medication guidelines.  As part of the hospital’s remote monitoring programme, C&W has recorded 48% lower readmission rates on the Heart Failure virtual ward using digital tools compared to inpatient admissions for the same diagnosis.

Katie Thurlow, project manager at Patients Know Best comments, “We are absolutely thrilled for the Heart Failure team at Chelsea & Westminster.  They have been true pioneers in using PKB’s clinical engagement capabilities to support remote monitoring pathways and revolutionise the way they care for their patients.  

“Whatever the result ‘on the night’, we already feel like winners for getting this far and are so proud to have the opportunity to share their success with colleagues from across the entire sector, as well as showcasing everything we’ve learnt through implementing the project.”

HSJ editor Alastair McLellan, adds; “It always gives me great pleasure to congratulate our finalists at this stage of the judging process and this year is no exception as we acknowledge Patients Know Best for being shortlisted in the category of HealthTech Partnership of the Year.”

"The calibre of entries left our panel of expert judges with some tough decisions to deliberate over. However, it’s always important to remember that the HSJ Partnership Awards are not just a celebration of success stories, but also a platform to shape the future collaboration within the NHS.

We can’t wait to welcome our finalists to the awards ceremony in March and to recognise and applaud such impressive achievements across the sector."

The selected winners will be announced during the awards ceremony at Evolution London on March 21st  2024.

The awards judging panel was once again made up of a diverse range of highly influential and respected figures within the healthcare community, including; Tosca Fairchild, Chief of Staff, South East London ICB, Matthew Hopkins, Chief Executive, Mid and South Essex NHS FT, Shabina Azmi, Chief Pharmacist, Bedfordshire, Luton and Milton Keynes ICB, Professor Edward Kunonga, Director of Population Health Management, NENC ICB and NECS, as well as a range of esteemed healthcare leaders from across the UK.

The full list of nominees for the 2024 HSJ Partnership Awards can be found at https://partnership.hsj.co.uk/