Your health in your hands

We’ve made it our mission to connect people with their health and care information.
Access, share & communicate with a complete real-time record – anytime, anywhere.
Take control. Stay informed. Manage your health.


REGISTER


REGISTER WITH NHS LOGIN

Health recordCare plansMessagesAppointments





Available on web, mobile and in the NHS App!

Your health in your hands

We’ve made it our mission to connect people with their health and care information.
Access, share & communicate with a complete, real-time record – anytime, anywhere.
Take control. Stay informed. Manage your health.


REGISTER


REGISTER WITH NHS LOGIN

Trusted by the NHS since 2008

Mid-Yorks.png
York-Teaching.png
Care-Information-Exchange-.png
Swansea-Bay-UHB.png
Hull-Uni-Hosp.png
Live-Well-Cheshire-East.png
Connected-Notts.png
Western-Sussex-Hospitals.png
Dartford and Gravesham NHS Trust
bush-logo
elft-logo
East Sussex Healthcare NHS Trust
Imperial College Healthcare NHS Trust

Features and Benefits

Everyone benefits when Patients Know Best

PatientsProfessionalsCommissioners & PayersInformation Officers

Joined-up care – anywhere, anytime


  • See health information

  • Exchange messages with professionals

  • Access care plans and other resources

  • Add your own information

  • Connect wearable devices

  • Track and monitor symptoms

  • Share with carers and other professionals
  • Learn more


Real-time patient information & care


  • A complete, real-time record

  • Current and past data

  • Monitor and consult online

  • Create and share care plans

  • Reduce demand, create capacity

  • Integrated data from an ecosystem
  • Learn more


All in one digital transformation


  • Population centric PHR

  • One integrated record

  • Cash releasing savings

  • Increased capacity

  • Admission prevention

  • Empowering self-care

  • Improving end of life care
  • Learn more


Highest standards of security & privacy


  • Integrated with NHS Digital

  • Endorsed by NHS England (ITP)

  • Risk-sharing roll-out

  • Best for Governance

  • Safe and secure

  • Granular privacy

  • Open APIs

  • Business intelligence data
  • Learn more


25% of patients register within 30 days

50% of letters read within 3 hours

25% of patients register within 30 days

50% of letters read within 3 hours

News Centre

The latest news, views and stories

Patients Know Best & Somerset Cancer Register Partnership

Patients Know Best & Somerset Cancer Register Partnership

The Somerset Cancer Register offers NHS teams and their cancer patients the Patients Know Best patient portal to support remote…Read more
Patients Know Best & Netcall Partnership

Patients Know Best & Netcall Partnership

Leading health-tech providers, Patients Know Best and Netcall, have partnered to offer patients in the UK a more seamless end-to-end…Read more
Connected Nottinghamshire's PKB-NHS App programme shortlisted for HSJ Awards 2020

Connected Nottinghamshire’s PKB-NHS App programme shortlisted for HSJ Awards 2020

Connected Nottinghamshire’s Public-Facing Digital Health and Care Services programme shortlisted for the HSJ Awards 2020.Read more
A blueprint for a connected health and care system

A blueprint for a connected health and care system

In 2019, the Nottingham and Nottinghamshire Integrated Care System (ICS) partnered with Patients Know Best and NHS Digital to co-design…Read more

News


Case Studies


Videos


Blog


Research


Resources


News


Case Studies


Videos


Blog


Research


Resources


“I’m better informed ahead of my appointments.”

Debbie, Patient,
Princess of Wales Hospital

“We can avoid A&E visits – that’s good news for the patient – and our hospital.”

Dr Azhar Ansari, Consultant Gastroenterologist,
Surrey and Sussex Healthcare NHS Trust

Partners

Partnerships and integrations

Health-Unlocked.png
Current.png
DrDoctor.png
Synertec.png
Care-Point.png
MSK-Assist.png
Healty-IO-logo.png
zsaLogo1.png

25% of patients register within 30 days of receiving a letter

50% of letters read within 3 hours

About

Patients Know Best

Our story

The team

Careers

Mission

Careers

Mission


“A consent layer allows patients to express their preference on being contacted, take part in research and share with friends and family that actually care for them.”

Andy Kinnear North Bristol NHS Trust

“It was important for us to choose a patient portal that allows patients to share data with any provider and with open read-write APIs to integrate with their systems.”

Kevin Jarrold, CIO, Imperial College Healthcare NHS Trust and Chelsea & Westminster NHS Foundation Trust

Accreditations

Certified, trusted, approved

NHS-Partnership.png
ehi.png
hsj.png
axa.png
b-corp.png

Up to 98% of patients said PKB enhanced the relationship with their clinical team.

Sandwell and West Birmingham

Recurring hospital visits down 67%

Inflammatory bowel disease team at East Surrey Hospital

Support

How can we help?

Manual

Common Questions

Get in touch

Common Questions

Get in touch


£1.02 saved in postage for every patient

75% of letters read by patients within 48 hours

£1.02 saved in postage for every patient

75% of letters read by patients within 48 hours

Keep up-to-date

Subscribe to our newsletter

Stay connected